At Uball Services, we are committed to customer satisfaction. If you are not completely happy with your purchase, please review our refund policy below for eligibility and procedures.
You may request a refund within 14 days of receiving your order if:
The following items are not eligible for a refund:
To request a refund, please contact us at info@uballservices.pro with the following details:
The customer is responsible for the return shipping costs unless the product is defective or the wrong item was sent. We recommend using a trackable shipping service to ensure your return is received.
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 5–7 business days to your original payment method.
We only replace items if they are defective or damaged. If you need to exchange a product, please contact us with your order information.
If you have questions regarding our refund policy, please contact our support team:
Email: info@uballservices.pro